Can You Get a Doctor’s Note from Telehealth?

Yes, you can get a doctor’s note from telehealth. After a virtual visit, a licensed provider can evaluate your symptoms and, if appropriate, provide a note for work or school.

With On Demand Care, you can connect with a provider from home, often in under 30 minutes. You get answers, guidance and next steps without needing to travel or sit in a waiting room.

When On Demand Care Can Issue a Doctor’s Note

You may be able to get a doctor’s note after a virtual visit for common, non-emergency conditions such as:

• Cold or flu symptoms
• Sinus infections
• COVID-19 concerns
• Stomach illness
• Pink eye
• Minor rashes or skin concerns
• Headaches or migraines

A provider will talk through your symptoms, review your health history and decide if a note is appropriate based on your visit.

Some situations may require in-person care. Virtual visits cannot typically provide documentation for:

• Disability paperwork
• Workers’ compensation cases
• Certain long-term or complex conditions

You can explore more conditions treatable with an online doctor visit to understand when virtual care is the right fit.

How to Get a Doctor’s Note Through CHRISTUS On Demand Care

Getting a doctor’s note can be simple:

1. Log in to MyCHRISTUS.

   Sign in or create your account to get started.

2. Join the On Demand Care queue.

   You do not need an appointment. When you are ready, you can join the On Demand Care queue at any time that works for you.

3. Meet with a provider by video.

   During your visit, the provider will listen to your symptoms and guide your care.

4. Receive your note digitally.

   If a note is appropriate, it will be shared in your account after your visit.

Visits are often available in under 30 minutes, and a $30 self-pay option is available.

What’s Included in a Virtual Doctor’s Note?

A virtual doctor’s note may include:

• Your name
• Date of your visit
• Confirmation you were seen by a licensed provider
• Recommended time away from work or school, if needed
• Return-to-work or school guidance

Each note reflects your specific visit and the provider’s clinical judgment.

How to Submit Your Virtual Doctor’s Note to Work or School

In most cases, you can download your note and share it the same way you would any other document.

You may send it by email, upload it to a portal or provide a printed copy, depending on your workplace or school requirements. Many employers and schools accept telehealth notes, but policies can vary.

If you are unsure, check with your employer or school ahead of time so you know what they require.

Why Use CHRISTUS for Virtual Care?

When you are not feeling well, you want care that is simple and connected.

With On Demand Care, you can:

• Talk with a board-certified provider
• In Texas and Louisiana, get care as early as 7 a.m. and as late as 11 p.m., every day of the year
• In New Mexico, get care as early as 7 a.m. to 7 p.m.
• Access your visit and notes in MyCHRISTUS
• Pay a clear, affordable self-pay price

Your visit connects back to your full care history, so your care team stays informed and coordinated.

Start an On Demand Care Visit